The 5 A’s of AI
Discover the five ways how we will work and live with Artificial Intelligence.
Welcome in the Double Smart era, where smart people use smart tools for thinking. Just like the Industrial Revolution did, the AI Revolution can lead to unprecedented growth in wellbeing. That is to say, if we manage the transition well. It starts with understanding how we will work and live with AI. Fundamentally, there are five ways: the 5 A’s of AI.
The logic of the five A’ is simple. At the first A, the AI is a follower. Along the A’s the AI becomes more and more self-reliant and guiding – up to full autonomy at the fifth A.
AI and us, yes. But it will always be us, humans, who are in control. Even with full autonomy, we are the ones who switch the AI on and off. AI is a tool. Nothing more, nothing less.
But first …
There is a zero-th A. We already use tools where AI seems to be absent. It’s there without us knowing. Eg. the photo app on your smartphone. It recognizes people and groups them by person. Maybe without you knowing it, it is actually AI doing the job.
The 5 A’s of AI
1 – Assistant
You use AI as a servant, answering your questions and executing your orders. The obvious example here is talking to your smartphone. “Hey Siri, invite Julia for dinner tonight at 8PM in this new restaurant in Main Street and book a table.” No need to say ‘please’ to Siri.
2 – Advisor
You use AI as a consultant, giving you tips and suggestions with alternatives. The start of a dialogue. Think of Google Maps. If you ask for directions, it gives you alternatives with expected travel times, eg. avoiding traffic jams or toll roads. You choose.
3 – Augmented
You do what you are best at, AI does what it is better at than you. In production work I see more and more collaborative robots truly working together with you as a colleague. Together with the AI you perform your old job, but you only get to do the fun parts.
4 – Authority
You follow insights and instructions from AI, because you believe (and trust) the AI knows best. An existing, great example is mobile apps, that give you the cancer risk of a spot, mole or skin condition simply by scanning it with your smartphone.
5 – Autonomy
You start and stop the AI, performing the task at hand all by itself. Self-driving cars are the obvious example. And they will come, no doubt. Although, introduction of full autonomy will go one-step-at-a-time and may take a bit longer than some manufacturers promise.
One more thing …
Is there one more A? Maybe. There are lot of spectacular, imaginative stories of robots and AI taking over the world and ruling the universe. So far, I have no signs of that, but I keep an open mind. Stephen Hawking, Elon Musk? We’ll see.
Or better …
No joke. People do have passionate romances with Siri and Alexa. And people do bond emotionally with humanoid robots. But what I mean here is AI recognising and responding to your emotions. It already happens in some customer service chatbots.
The 5 A’s of AI
There already is a lot of hidden AI in our work and life:
- Absent – Many smart functions of smartphones are already using AI, eg. the photo app.
The 5 A’s of AI in order from AI being a follower through AI becoming more self-reliant up to AI being fully autonomous are:
- Assistant – You use AI as a servant, answering your questions and executing your orders.
- Advisor – You use AI as a consultant, giving you tips and suggestions with alternatives and probabilities.
- Augmented – You work with AI as a colleague, you and the AI both doing what each is best at.
- Authority – You follow insights and instructions from AI, because you trust it knows better than you.
- Autonomy – You start and stop the AI, that performs the task at hand fully by itself.
There may be two more A’s, when you start to think about it:
- Adversary – Some people believe that robots and AI will take over the world and rule the universe.
- Affinity – AI adapts to your mood by recognising and responding to your emotions.
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